Refund policy

As Counted is operated by Ryan James Spencer, a sole trader in Australia, trading as As Counted (“As Counted”, “we”, “us” or “our”).

Billing is being set up, and no one is charged yet. We will confirm your plan with you before any charge. This policy applies once billing starts, and forms part of our terms of service.

Refunds after you subscribe

If As Counted is not right for you, you can ask for a full refund within [refund window, to be chosen] of your first payment for a monthly or annual plan.

If we end or change the service

If we end the agreement without cause, or you cancel because of a significant change we make to the service, the terms, or our subprocessors, we refund fees you have paid in advance for the period after it ends, as set out in our terms of service and data processing agreement.

Your rights under the Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If we fail to meet one, you may be entitled to a remedy, including a refund. This policy does not limit those rights, or similar rights you have under the law where you are.

How to ask for a refund

Email hi@ascounted.com from an owner's email address, with your organization's name. Refunds go back to the original payment method.